Shipping Policy

Shipping Policy

Thank you for shopping with handlexp. This Shipping Policy outlines how we handle processing, shipping, and delivery of orders placed through our website at handlexp.com.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification when your order has been shipped.

During peak periods or high order volumes, processing times may be extended. We appreciate your patience during these times.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on your location and the weight/size of the items ordered.

Destination	Estimated Delivery Time	Shipping Method
United States	5–10 business days	Standard / Expedited options
Canada	7–14 business days	Standard / Tracked shipping
Europe	7–15 business days	Tracked International
Australia & NZ	10–20 business days	Tracked International
Rest of World	10–25 business days	International Airmail

Note: Delivery times are estimates and not guaranteed. Delays may occur due to customs, carrier issues, or local delivery disruptions.

3. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive an email with a tracking number.
Tracking information may take up to 48 hours to update after the order is shipped.

4. Customs, Duties, and Taxes

Handlexp is not responsible for any customs and taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Delivery Issues

Wrong Address:
Please double-check your shipping address before completing your purchase. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages:
If you believe your package has been lost or stolen, please contact the carrier first with your tracking number. If further assistance is needed, contact us at support@handlexp.com.

6. International Shipping Policy

We ship to most international countries. However, international delivery may be subject to delays due to customs clearance procedures or other unforeseen issues. Customers are responsible for understanding and complying with their country's import regulations.

7. Returns Due to Failed Delivery

If an order is returned to us due to an incorrect address, refusal of delivery, or failure to claim the package, we will contact you to arrange re-shipment. Additional shipping fees may apply.

8. Contact Us

If you have any questions regarding shipping, please contact us at:
Email: support@handlexp.com
Address: Biaoling Limited
"FLAT 1506, 15/F, CHEUNG FUNG
COMM BLDG, 21-25 CHEUNG SHA
WAN ROAD, SHAM SHUI PO
HONG KONG"